
Web-based surveys have many advantages over traditional methods.
It is fast: With a Web-based survey, the questionnaire is posted on a secure Web site. Respondents are generated either from on other Web sites or personal e-mail invitation. Respondents drop by the survey site whenever they want to and send in their surveys.
It is cheaper: Generally speaking, this data collection cost is the most expensive part of any study: With Web-based marketing research, this cost is often reduced to zero.
Web-based surveys offer tremendous potential to the marketing research industry. Web-based surveys are potentially faster to conduct, generate more accurate information and cheaper by several magnitudes. Used properly, Web-based market research will, in the near future, vastly increase the amount of customer feedback on which managers in all industries base critical business decisions